Privacy Policy    
     


Introduction This Privacy Policy describes how and its affiliates (collectively " Sazaoo Ecome  ( RIDDHI SANJAYBHAI BHADANI ) , we, our, us") collect, use, share, protect or otherwise process your information/    
personal data through our website sazaoo.com (hereinafter referred to as Platform).    
Please note that you may be able to browse certain sections of the Platform without    
registering with us.We do not offer any product/service under this Platform outside India    
and your personal data will primarily be stored and processed in India. By visiting this    
Platform, providing your information or availing any product/service offered on the    
Platform, you expressly agree to be bound by the terms and conditions of this Privacy    
Policy, the Terms of Use and the applicable service/product terms and conditions, and    
agree to be governed by the laws of India including but not limited to the laws applicable    
to data protection and privacy. If you do not agree please do not use or access our    
Platform.Collection-We collect your personal data when you use our Platform, services    
or otherwise interact with us during the course of our relationship.and related    
information provided from time to time. Some of the information that we may collect    
includes but is not limited to personal data / information provided to us during sign-    
up/registering or using our Platform such as name, date of birth, address,    
telephone/mobile number, email IDand/or any such information shared as proof of    
identity or address. Some of the sensitive personal data may be collected with your    
consent, such as your bank account or credit or debit card or other payment instrument    
information or biometric information such as your facial features or physiological    
information (in order to enable use of certain features when opted for, available on the    
Platform) etc all of the above being in accordance with applicable law(s) You always    
have the option to not provide information, by choosing not to use a particular service or    
feature on the Platform. We may track your behaviour, preferences, and other    
information that you choose to provide on our Platform. This information is compiled and    
analysed on an aggregated basis. We will also collect your information related to your    
transactions on Platform and such third-party business partner platforms. When such a    
third-party business partner collects your personal data directly from you, you will be    
governed by their privacy policies. We shall not be responsible for the thirdparty    
business partner’s privacy practices or the content of their privacy policies, and we    
request you to read their privacy policies prior to disclosing any information. If you    
receive an email, a call from a person/association claiming to be seeking any personal    
data like debit/credit card PIN, net-banking or mobile banking password, we request you    
to never provide such information. If you have already revealed such information, report    
it immediately to an appropriate law enforcement agency.Usage- We use personal data    
to provide the services you request. To the extent we use your personal data to market    
to you, we will provide you the ability to opt-out of such uses. We use your personal data    
to assist sellers and business partners 1 in handling and fulfilling orders; enhancing    
customer experience; to resolve disputes; troubleshoot problems; inform you about    
online and offline offers, products, services, and updates; customise your experience;    
detect and protect us against error, fraud and other criminal activity; enforce our terms    
and conditions; conduct marketing research, analysis and surveys; and as otherwise    
     
     
     
described to you at the time of collection of information. You understand that your    
access to these products/services may be affected in the event permission is not    
provided to us.Sharing- We may share your personal data internally within our group    
entities, our other corporate entities, and affiliates to provide you access to the services    
and products offered by them. These entities and affiliates may market to you as a    
result of such sharing unless you explicitly opt-out. We may disclose personal data to    
third parties such as sellers, business partners, third party service providers including    
logistics partners, prepaid payment instrument issuers, third-party reward programs and    
other payment opted by you. These disclosure may be required for us to provide you    
access to our services and products offered to you, to comply with our legal obligations,    
to enforce our user agreement, to facilitate our marketing and advertising activities, to    
prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our    
services. We may disclose personal and sensitive personal data to government    
agencies or other authorised law enforcement agencies if required to do so by law or in    
the good faith belief that such disclosure is reasonably necessary to respond to    
subpoenas, court orders, or other legal process. We may disclose personal data to law    
enforcement offices, third party rights owners, or others in the good faith belief that such    
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy;    
respond to claims that an advertisement, posting or other content violates the rights of a    
third party; or protect the rights, property or personal safety of our users or the general    
public.Security Precautions- To protect your personal data from unauthorised access or    
disclosure, loss or misuse we adopt reasonable security practices and procedures.    
Once your information is in our possession or whenever you access your account    
information, we adhere to our security guidelines to protect it against unauthorised    
access and offer the use of a secure server. However, the transmission of information is    
not completely secure for reasons beyond our control. By using the Platform, the users    
accept the security implications of data transmission over the internet and the World    
Wide Web which cannot always be guaranteed as completely secure, and therefore,    
there would always remain certain inherent risks regarding use of the Platform. Users    
are responsible for ensuring the protection of login and password records for their    
account.Data Deletion and Retention- You have an option to delete your account by    
visiting your profile and settings on our Platform , this action would result in you losing    
all information related to your account. You may also write to us at the contact    
information provided below to assist you with these requests. We may in event of any    
pending grievance, claims, pending shipments or any other services we may refuse or    
delay deletion of the account. Once the account is deleted, you will lose access to the    
account. We retain your personal data information for a period no longer than is    
required for the purpose for which it was collected or as required under any applicable    
law. However, we may retain data related to 2 you if we believe it may be necessary to    
prevent fraud or future abuse or for other legitimate purposes. We may continue to    
retain your data in anonymised form for analytical and research purposes.Your Rights-    
You may access, rectify, and update your personal data directly through the    
functionalities provided on the Platform. Consent- By visiting our Platform or by    
providing your information, you consent to the collection, use, storage, disclosure and    
     
otherwise processing of your information on the Platform in accordance with this Privacy    
Policy. If you disclose to us any personal data relating to other people, you represent    
that you have the authority to do so and permit us to use the information in accordance    
with this Privacy Policy. You, while providing your personal data over the Platform or any    
partner platforms or establishments, consent to us (including our other corporate    
entities, affiliates, lending partners, technology partners, marketing channels, business    
partners and other third parties) to contact you through SMS, instant messaging apps,    
call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to    
withdraw your consent that you have already provided by writing to the Grievance    
Officer at the contact information provided below. Please mention “Withdrawal of    
consent for processing personal data” in your subject line of your communication. We    
may verify such requests before acting on our request. However, please note that your    
withdrawal of consent will not be retrospective and will be in accordance with the Terms    
of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given    
to us under this Privacy Policy, we reserve the right to restrict or deny the provision of    
our services for which we consider such information to be necessary. Changes to this    
Privacy Policy- Please check our Privacy Policy periodically for changes. We may    
update this Privacy Policy to reflect changes to our information practices. We may alert /    
notify you about the significant changes to the Privacy Policy, in the manner as may be    
required under applicable laws